The Vancouver Island Health Authority is setting up a system that will allow employees, physicians and volunteers to anonymously report wrongdoing within the region. The authority quietly announced it was looking for a third party to provide that so-called confidential reporting service late last week. According to a procurement document posted on BC Bid, the service will "advise users how to protect their privacy when reporting," classify complaints and "track the progress of investigations." The following is a complete copy of that document.
April 12, 2011