In 2009, 51 percent of provincial civil servants participating in a work environment survey agreed the executives in their organization "communicate decisions in a timely manner." That's a 22 percentage point since 2006 - or is it? Because, according to records obtained by Public Eye via a freedom of information request, that question was phrased a bit differently three years ago. Back then, employees were asked if their executives in their organization "make effective and timely decisions." In fact, as a result of this and other alternations, the survey specifically warns readers "it is not advisable to compare the result of questions that have changed, since even slight wording changes may affect response." So what affect would a dramatic wording change like this one have? Could it be a 22 percentage point increase!?
September 29, 2009