A cure for what ails them?

Last year, British Columbia's child and youth representative released a scathing report released that found "too little evidence" within the ministry of children and family development "of a coordinated effort to implement numerous Hughes recommendations where its leadership has been required." Specifically, Mary Ellen Turpel-Lafond was concerned many of the recommendation that would provide a foundation for "monitoring MCFD's progress, enhancing accountability for its results, and assisting in the process of its decentralization are among those not yet acted on." Which is why the "area of quality assurance and accountability is one that we will be focusing on as part of the Representative for Children and Youth's monitoring role." So, with that in mind, we draw your attention to a recent job posting from the ministry of children and family development seeking a quality assurance assistant deputy minister.

According to that posting, this new top bureaucract will be responsible for providing "provincial oversight and monitoring" of ministry practices - as well as overseeing "liaison and collaboration in relation to external offices such as the Ombudsman and the Representative of Children and Youth." The following is a complete copy of the job description.

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Number of Positions: 1

Opportunity:

Provide leadership to improve outcomes for British Columbia's children, youth and families

The Ministry of Children and Family Development promotes and develops the capacity of families and communities to care for and protect vulnerable children and youth, and supports healthy child and family development to maximize the potential of every child in British Columbia.

The quality assurance function will lead the developmental strength-based approach in practice that supports decentralization of decision making and sets in place a new quality assurance function to enable highly effective services across a continuum for the various programs delivered by the Ministry.

As the responsible Assistant Deputy Minister, you will provide provincial oversight and monitoring of integrated practice; lead the design, development and implementation of an integrated quality assurance framework and practice that will be applied across the Ministry and within all regions; provide leadership on quality assurance associated with the transformation agenda; lead the creation and implementation of a new advocacy function; and oversee liaison and collaboration in relation to external offices.

Your qualifications will include successful completion of a human services-related degree; a minimum of 10 years progressive experience at senior levels within the social services sector, involving the delivery of programs and services to children, youth and families; and experience working with Aboriginal communities.

A fuller description and listing of qualifications is provided through attachment. To express your interest in this opportunity, please submit application materials to LC@gov.bc.ca by January 7, 2008. The appointee will be required to consent to a criminal record check. Your interest is appreciated.

Job Description

Competition: ADM, QA, MCFD
Closing Date: 2008-01-07

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Role Profile
Ministry of Children and Family Development
Assistant Deputy Minister
Quality Assurance

Ministry Overview

The Ministry of Children and Family Development promotes and develops the capacity of families and communities to care for and protect vulnerable children and youth, and supports healthy child and family development to maximize the potential of every child in British Columbia.

The Ministry is responsible for a wide variety of regionally and provincially delivered services and programs that support positive, healthy outcomes for children, youth and families. These include: family development, early childhood development, services for children and youth with special needs and their families, child care, child protection, residential and foster care, adoption for children and youth permanently in care, community child and youth mental health, programs for at-risk or sexually exploited youth, and community youth justice services. The Ministry is responsible for a number of specialized provincial services including youth custody, youth forensic psychiatric services, the Maples Adolescent Treatment Centre and services for the deaf and hard of hearing.

The Ministry is organized into five service regions - serves people directly and also contracts with service providers. Service delivery partners include: contracted community organizations, other ministries, family foster homes, Aboriginal communities, delegated Aboriginal child welfare agencies, school districts and health authorities.

MCFD Good Practice Action Plan Vision and Goals

Vision:

Children and youth in BC have their developmental needs met and are supported by healthy families and inclusive communities.

MCFD is a value-centred Ministry that is respected and trusted by the public, service providers, and those whom the ministry serves. Staff are confident, competent, valued and empowered. A respectful partnership relationship exists between regions and the provincial office, and between MCFD and partners (aboriginal and non-aboriginal).
Aboriginal peoples exercising their rights to jurisdiction over their children's well-being, through self-determination, have strong and healthy children, youth and families.

Goals:

The Ministry of Children and Family Development's Good Practice Action Plan outlines the Ministry's key priorities and commitments to improving outcomes for children, youth and families as we move forward with the process of transformation.

Goal 1: To identify and strengthen, or develop, effective child, youth and family development services in B.C. within a strength-based, developmental approach.

Goal 2: To support Aboriginal Peoples to achieve their vision and goals with regard to jurisdiction over delivery of services to their children, youth, families and communities.

Goal 3: To transform the Ministry of Children and Family Development as an organization, to support goals 1 and 2.
Quality Assurance Program

The quality assurance function will lead the developmental strength-based approach in practice that supports decentralization of decision making and sets in place a new quality assurance function to enable highly effective services across a continuum for the various programs delivered by the ministry.

Responsibilities and Accountabilities

The Assistant Deputy Minister is directly accountable for the results and impact of the program or activities under their direction including the means and resources employed in achieving these results. The ADM, Quality Assurance will:

* provide provincial oversight and monitoring of integrated practice
* lead the design, development and implementation of an integrated quality assurance framework and practice that will be applied across the Ministry and within all regions
* in collaboration with regions, ensure effective implementation of standards
* provide leadership on quality assurance associated with the transformation agenda with an emphasis on planning and managing transition related to practice
* lead the creation and implementation of MCFD's new advocacy function, with respect to the rights of children in care, the United Nations Convention on the Rights of the Child (UNCRC), and the emerging conversation on rights of indigenous children and youth engagement
* oversee liaison and collaboration in relation to external offices such as the Ombudsman and the Representative of Children and Youth. Establish and maintain regular contact with other provincial stakeholders, professional associations and boards
* oversee child protection provincial functions under the CFCSA

Dimensions

The ADM, Quality Assurance reports to the Deputy Minister. Reporting to the topic position are:

- Executive Director, Quality Assurance
* Adoptions
* Child Welfare Practice
- External Relations & Advocacy
* Special Advisor, Youth Initiatives
* Youth Council

Qualifications

* Successful completion of a human services-related Bachelors degree; prefer Masters Degree.
* A minimum of 10 years progressive experience at senior levels within the social services sector, involving the delivery of programs and services to children, youth and families.
* Experience working with Aboriginal communities on children, youth or family services.
* Prefer experience at the international level on matters related to the rights or development of children and youth.
* Prefer senior experience at several levels of government (provincial, federal, municipal, Aboriginal).
* Excellent relationship skills, builds rapport quickly and gets things done through people, can work effectively with a variety of individuals and interests.
* Exceptional communication skills.

Competencies

Results Focus: Taking action to achieve challenging goals or high standards.

Focuses Resources to Achieve Results: Demonstrates decision-making and priority setting to achieve desired outcomes; monitors performance and is accountable for commitments; promotes a culture of performance excellence with the team or group

Service Orientation: Understanding the service needs of a client/customer and actively focusing on anticipating, meeting and exceeding the needs in a timely and appropriate manner.

Expresses a Vision for Customer/Client Focus: Defines a client service vision and how it strategically fits with the organization and sets the climate and creates a culture to attain client-focused outcomes.

Teamwork and Co-operation: Working co-operatively with diverse teams, work groups and across the organization to achieve group and organizational goals. This includes communicating effectively and collaboratively with others.

Leading Others: Inspires people and teams to reach their fullest potential; leadership is about positively influencing people and events.

Developing Others: Providing coaching, support and recognition to enhance employee performance, development and motivation.

Innovation and Change: Supporting and encouraging new ideas and approaches to enhance performance and results; embraces change, and helping others to engage in the change process.

Strategic Orientation: The ability to link long-range visions and concepts to daily work and thinking and acting upon the big picture.

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